Operations Manager Resume examples & templates

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Copyable resume examples

Copyable Operations Manager Resume examples

The whiteboard in your office is covered with process maps. Your inbox is flooded with messages about supply chain delays, staffing issues, and the CEO's new "urgent priority." Meanwhile, your team needs decisions on five different matters—all by end of day. Welcome to life as an Operations Manager, where the juggling act never stops. The challenge isn't just keeping the balls in the air; it's figuring out which ones are made of glass and which are rubber. In fact, a recent McKinsey study found that 71% of Operations Managers report spending more time troubleshooting unexpected problems than on strategic planning—a figure that's increased by 18% since 2019.

The landscape has shifted dramatically since the pandemic upended traditional operating models. Today's successful Ops Managers aren't just efficiency experts; they're digital transformation champions, remote workforce coordinators, and sustainability strategists all rolled into one. Supply chain fragility remains a top concern, with many companies still struggling to rebuild resilience. But this evolution brings opportunity. As businesses continue reshaping their operational foundations, those who can navigate complexity while driving measurable improvements will find themselves increasingly valuable in tomorrow's boardrooms.

Junior Operations Manager Resume Example

Megan Patel

Phoenix, AZ • (602) 555-7834 • megan.patel@email.com • linkedin.com/in/meganpatel

PROFESSIONAL SUMMARY

Recent business administration graduate with 18 months of operations experience, including 6 months as an Operations Coordinator. Quick learner who streamlined inventory processes that cut monthly stockouts by 37%. Strong in team leadership, process analysis, and finding practical solutions to everyday workplace challenges.

EXPERIENCE

Operations Coordinator
GreenField Supply Co. • Phoenix, AZ • January 2023 – Present

  • Manage daily warehouse operations for regional distributor handling 200+ SKUs and processing 75-100 orders daily
  • Implemented new inventory tracking system that reduced stockouts by 37% and cut order fulfillment time from 48 to 29 hours
  • Coordinate schedules and assignments for team of 8 warehouse staff while handling customer escalations
  • Created onboarding materials that shortened new hire training period from 3 weeks to 10 days
  • Collaborate with sales and purchasing teams to forecast inventory needs, resulting in 94% fill rate (up from 82%)

Operations Assistant
GreenField Supply Co. • Phoenix, AZ • July 2022 – December 2022

  • Assisted Operations Manager with daily scheduling, inventory counts, and order processing
  • Tracked KPIs and prepared weekly performance reports for management team
  • Helped identify $14,750 in annual savings through vendor consolidation project
  • Managed receiving dock operations and coordinated with carriers to resolve delivery issues

Administrative Intern
Westfield Manufacturing • Tempe, AZ • January 2022 – May 2022

  • Supported operations department with data entry, filing, and basic administrative tasks
  • Assisted with inventory audits and helped reconcile discrepancies
  • Participated in weekly operations meetings and documented action items

EDUCATION

Bachelor of Science in Business Administration
Arizona State University • Tempe, AZ • Graduated: December 2021

  • Minor in Supply Chain Management
  • GPA: 3.7/4.0
  • Relevant coursework: Operations Management, Business Analytics, Project Management, Organizational Behavior

CERTIFICATIONS

Certified Associate in Project Management (CAPM) – Project Management Institute, April 2023

Lean Six Sigma Yellow Belt – American Society for Quality, September 2022

SKILLS

  • Inventory Management
  • Team Leadership
  • Process Improvement
  • Microsoft Office Suite
  • Warehouse Management Systems
  • Supply Chain Operations
  • Data Analysis
  • Problem-solving
  • Vendor Relations
  • ERP Systems (basic)

Mid-level Operations Manager Resume Example

Melissa R. Patel

Boston, MA | (617) 555-8942 | mpatel83@emaildomain.com | linkedin.com/in/melissarpatel

Operations Manager with 6+ years of progressive experience streamlining workflows and leading cross-functional teams. Known for reducing operational costs while improving service quality through process optimization. Background in manufacturing and logistics with proven success managing budgets up to $4.2M. Passionate about continuous improvement and building high-performing teams that consistently exceed KPIs.

PROFESSIONAL EXPERIENCE

NEXGEN MANUFACTURING SOLUTIONS, Boston, MA
Operations Manager | March 2021 – Present

  • Lead daily operations for a manufacturing facility with 45+ employees, managing scheduling, production planning, and resource allocation
  • Cut overtime expenses by 27% in first year by implementing new shift planning software and cross-training staff on critical functions
  • Designed and rolled out inventory management system that reduced stockouts by 31% and carrying costs by $232K annually
  • Oversee $4.2M operational budget with responsibility for cost control, vendor negotiations, and financial reporting
  • Created employee recognition program that helped reduce turnover from 22% to 14% in 18 months

VERTEX LOGISTICS, Cambridge, MA
Assistant Operations Manager | January 2019 – February 2021

  • Managed team of 18 warehouse associates, coordinating shipping/receiving operations and inventory control
  • Collaborated with IT to implement barcode scanning system that improved order accuracy from 96.2% to 99.7%
  • Led initiative to reorganize warehouse layout, increasing picking efficiency by 22% and reducing walk time
  • Supported operations manager in developing KPIs and performance metrics for quarterly business reviews

VERTEX LOGISTICS, Cambridge, MA
Operations Coordinator | August 2017 – December 2018

  • Coordinated shipping schedules and delivery routes for regional distribution network
  • Tracked and analyzed delivery performance metrics, identifying patterns that led to 15% improvement in on-time delivery rates
  • Assisted in training new warehouse staff on company procedures and safety protocols

EDUCATION

Boston University, Boston, MA
Bachelor of Science in Business Administration, Operations Management Concentration | 2017
Minor in Supply Chain Management

CERTIFICATIONS

  • Lean Six Sigma Green Belt (2020)
  • Project Management Professional (PMP) – in progress, expected completion Dec 2023
  • OSHA 30-Hour General Industry Safety Certification (2019)

SKILLS

  • Operations Management & Process Improvement
  • Team Leadership & Staff Development
  • Inventory Control & Supply Chain Management
  • Budget Administration & Cost Control
  • ERP Systems (SAP, NetSuite)
  • Lean Manufacturing Principles
  • Microsoft Office Suite & Power BI
  • Warehouse Management Systems
  • Performance Metrics & KPI Tracking
  • Vendor Relations & Contract Negotiation

ADDITIONAL INFORMATION

Committee Member, Boston Manufacturing Alliance (2021-Present)
Bilingual: English and Hindi

Senior / Experienced Operations Manager Resume Example

Samantha L. Donovan

Chicago, IL 60601 • (312) 555-7842 • s.donovan@email.com • linkedin.com/in/samdonovan

Detail-oriented Operations Manager with 9+ years of progressive experience streamlining processes and leading cross-functional teams. Proven track record of reducing costs (cut expenses by 23% at Meridian Group) while improving service quality and employee satisfaction. Excel at implementing sustainable solutions for complex operational challenges and building high-performing teams in fast-paced environments.

PROFESSIONAL EXPERIENCE

MERIDIAN GROUP INTERNATIONAL, Chicago, IL
Senior Operations Manager | June 2019 – Present

  • Oversee daily operations for a 42-person division with $22M annual revenue, managing 5 direct reports and establishing KPIs that increased team productivity by 31%
  • Spearheaded implementation of new inventory management system that reduced stockouts by 47% while decreasing carrying costs by $278K annually
  • Redesigned logistics processes resulting in 18% faster delivery times and a 92% increase in customer satisfaction scores
  • Negotiated contracts with 3 key vendors, securing 17% cost reduction while maintaining quality standards (saved $413K in 2022 alone)
  • Led cross-functional team through ISO 9001:2015 certification process, completing 6 months ahead of schedule

TELFORD SYSTEMS, Oak Park, IL
Operations Manager | March 2016 – May 2019

  • Managed team of 12 operations staff across warehouse, shipping, and customer service functions
  • Cut operational expenses by 14% through process improvements and elimination of redundant steps in fulfillment workflow
  • Collaborated with IT to develop customized dashboard for tracking 27 critical operational metrics, improving data-based decision making
  • Reduced employee turnover from 27% to just 8% by implementing revised training program and creating career advancement pathways

WESTFIELD SOLUTIONS, Chicago, IL
Operations Supervisor | August 2014 – February 2016

  • Supervised team of 8 operations personnel in fast-paced manufacturing environment
  • Improved production throughput by 23% through workflow redesign and bottleneck elimination
  • Created standard operating procedures for 17 core processes, reducing errors by 36%

EDUCATION & CERTIFICATIONS

Master of Business Administration – DePaul University, Chicago, IL (2017)
Concentration in Supply Chain Management | GPA: 3.8/4.0

Bachelor of Science in Business Administration – University of Illinois, Urbana-Champaign (2012)
Minor in Information Systems

Certifications:
• Certified Supply Chain Professional (CSCP) – APICS (2020)
• Project Management Professional (PMP) – PMI (2018)
• Lean Six Sigma Green Belt – ASQ (2016)

SKILLS

  • Operations Strategy & Planning
  • Process Optimization & Reengineering
  • Inventory & Supply Chain Management
  • Budget Development & P&L Oversight
  • Team Leadership & Staff Development
  • Vendor Negotiation & Relationship Management
  • ERP Systems (SAP, Oracle NetSuite)
  • Microsoft Office Suite & Power BI
  • Risk Assessment & Mitigation
  • KPI Development & Performance Metrics

How to Write an Operations Manager Resume

Introduction

Creating a standout Operations Manager resume isn't just about listing your past jobs—it's about showcasing your ability to drive efficiency, lead teams, and deliver results. I've reviewed thousands of Operations Manager resumes over my career, and the difference between those that land interviews and those that don't often comes down to how effectively candidates demonstrate their impact. Your resume needs to speak the language of operations while highlighting your unique value proposition.

The best Operations Manager resumes balance technical operational knowledge with clear examples of leadership and measurable business impact. Don't just tell employers what you did—show them what happened because of your work.

Resume Structure and Format

Keep your resume clean and scannable—operations is all about efficiency, and your resume should reflect that. Most hiring managers spend just 7.4 seconds on initial resume screening!

  • Length: Stick to 1-2 pages (1 page for less than 10 years experience, 2 pages max for senior roles)
  • Font: Use readable fonts like Calibri, Arial, or Georgia at 10-12pt size
  • Sections: Include contact info, summary, experience, skills, education, and certifications
  • Format: Use consistent formatting for dates, company names, and position titles
  • White space: Leave breathing room between sections—dense text walls get skipped

Profile/Summary Section

Your summary should pack a punch in 3-5 lines. Think of it as your elevator pitch—what makes you different from the 75 other Operations Managers applying for this job?

  • Lead with your experience level and specialization (e.g., "Manufacturing Operations Manager with 8+ years optimizing production workflows")
  • Include 2-3 key achievements with specific metrics
  • Mention relevant certifications (PMP, Six Sigma, CSCP)
  • Tailor to the job description, adjusting emphasis based on whether it's manufacturing, logistics, retail, or service operations

Professional Experience

This is where most Operations Managers fall short. Don't just list responsibilities—showcase results. For each role:

  • Start bullets with strong action verbs (Reduced, Implemented, Streamlined)
  • Follow the PAR formula: Problem you faced, Action you took, Results you achieved
  • Include precise metrics: "Reduced inventory carrying costs by 23% ($341K annually) by implementing JIT methodology"
  • Highlight cross-functional collaboration: "Partnered with IT to deploy new WMS, cutting order fulfillment time from 37 to 18 minutes"
  • Show progression of responsibility if you've had multiple roles at one company

Education and Certifications

For mid-career and senior Operations Managers, this section should be concise—your experience matters more. But don't skip it!

  • List degrees, schools, and graduation years (omit dates if over 15 years ago)
  • Feature relevant certifications prominently (Six Sigma, APICS, PMP, Lean)
  • Include specialized training in supply chain management, ERP systems, etc.
  • Mention ongoing professional development to show you stay current

Keywords and ATS Tips

Most companies use Applicant Tracking Systems that screen resumes before human eyes ever see them. To clear this hurdle:

  • Incorporate key terms from the job posting (inventory management, capacity planning, KPIs, etc.)
  • Name specific systems you've used (SAP, Oracle, Netsuite, MS Dynamics)
  • Avoid graphics, tables, and headers/footers that can confuse ATS systems
  • Use standard section headings the ATS can recognize

Industry-specific Terms

Sprinkle these throughout your resume to demonstrate operational fluency:

  • Methodologies: Lean, Six Sigma, Kaizen, 5S, TQM
  • Metrics: OEE, KPIs, throughput, cycle time, COGS, yield
  • Processes: SOP development, continuous improvement, root cause analysis
  • Systems: ERP, WMS, MRP, CMMS, demand planning

Common Mistakes to Avoid

  • Being vague about results ("improved efficiency" vs. "reduced order processing time by 42%")
  • Focusing solely on tasks rather than achievements
  • Using generic management language without operations-specific terminology
  • Failing to show progression and increased responsibility
  • Overlooking soft skills like team leadership and stakeholder management

Remember that a great Operations Manager resume demonstrates both your technical operational knowledge and your business impact. Quantify wherever possible and show how your operational improvements benefited the bottom line. Good luck with your job search!

Soft skills for your Operations Manager resume

  • Cross-functional team leadership – guiding diverse teams through complex projects while maintaining morale during high-pressure periods
  • Stakeholder communication – translating operational details into clear updates for executives, clients, and front-line staff
  • Conflict resolution – addressing interpersonal tensions before they impact productivity (saved 32 labor hours monthly by mediating department disputes)
  • Change management – helping teams navigate procedural shifts without disrupting workflow
  • Decision-making under constraints – balancing quality, cost, and timeline pressures when standard solutions aren’t feasible
  • Process storytelling – breaking down complex operational systems into digestible narratives that help teams understand their role in the bigger picture

Hard skills for your Operations Manager resume

  • Enterprise Resource Planning (ERP) systems – Oracle NetSuite, SAP
  • Lean Six Sigma Green Belt certification
  • KPI dashboard creation using Tableau and Microsoft Power BI
  • Supply chain management and inventory control
  • Project management tools (Monday.com, Asana, Microsoft Project)
  • Advanced Excel modeling (VLOOKUP, pivot tables, macros)
  • ISO 9001 quality management implementation
  • Demand forecasting and capacity planning
  • Warehouse Management Systems (WMS) – Manhattan Associates