Housekeeping Professional Resume examples & templates
Copyable Housekeeping Professional Resume examples
The hospitality industry's approach to housekeeping is undergoing a remarkable shift. What was once viewed as "behind-the-scenes" work has evolved into a guest-facing role that directly impacts satisfaction scores and repeat business. In fact, a 2023 J.D. Power survey revealed that cleanliness ratings now influence booking decisions for 87% of travelers—up from just 71% pre-pandemic. This transformation has elevated housekeeping from a support function to a strategic priority, with hotels investing in specialized training, eco-friendly practices, and technology that streamlines operations without sacrificing attention to detail.
Today's housekeeping professionals aren't just cleaning rooms; they're creating experiences. The position demands a unique blend of efficiency, discretion, and interpersonal skills—especially as properties face staffing challenges while maintaining higher cleanliness standards. For those with an eye for detail and a commitment to excellence, housekeeping offers surprising career mobility. From entry-level positions to executive housekeeping roles overseeing entire properties, the field rewards those who understand that immaculate spaces aren't just nice to have—they're essential to the brand promise.
Junior Housekeeping Professional Resume Example
Mia Rodriguez
Los Angeles, CA | (213) 555-8971 | mia.rodriguez@email.com | linkedin.com/in/mia-rodriguez
PROFESSIONAL SUMMARY
Detail-oriented Housekeeping Professional with 1+ years of hands-on experience in both hotel and residential settings. Known for thoroughness, efficiency, and positive guest interactions. Comfortable working independently or as part of a cleaning team while maintaining high standards of cleanliness and organization. Seeking to build on my growing experience in a full-time housekeeping role.
EXPERIENCE
Housekeeping Associate | Pacific Bay Resort & Spa | Los Angeles, CA | June 2023 – Present
- Clean and maintain 14-18 guest rooms daily according to 5-star hotel standards
- Respond to guest requests within an average of 7 minutes, earning 93% positive feedback score
- Restock room supplies including toiletries, linens, and amenities
- Collaborate with maintenance staff to report and resolve room issues
- Recently trained 2 new team members on proper cleaning procedures and safety protocols
Part-time Housekeeper | HomeClean Services | Los Angeles, CA | September 2022 – May 2023
- Provided residential cleaning services for 4-6 homes weekly
- Developed customized cleaning plans based on client preferences and needs
- Used eco-friendly cleaning solutions when requested by clients
- Managed own schedule and cleaning supplies inventory
Housekeeping Intern | Westside Hotel | Los Angeles, CA | May 2022 – August 2022
- Assisted full-time housekeepers with room turnovers and deep cleaning tasks
- Learned proper handling of cleaning chemicals and equipment
- Helped maintain public areas including lobbies and conference rooms
EDUCATION
Hospitality Operations Certificate | Los Angeles Community College | 2022
High School Diploma | Roosevelt High School | Los Angeles, CA | 2021
CERTIFICATIONS
OSHA Workplace Safety Awareness | 2023
First Aid & CPR Certified | 2022
SKILLS
- Time management
- Attention to detail
- Room turnover efficiency
- Safe chemical handling
- Inventory management
- Customer service
- Basic maintenance reporting
- Laundry procedures
- Teamwork & communication
- Spanish (fluent)
ADDITIONAL INFORMATION
Available for flexible scheduling including weekends and holidays
Valid driver’s license with clean record
Mid-level Housekeeping Professional Resume Example
Maria Sanchez
Boston, MA • (617) 555-2934 • maria.sanchez@email.com • linkedin.com/in/mariasanchez
Professional Summary
Detail-oriented housekeeping professional with 6+ years of experience in luxury hotel and resort settings. Known for maintaining exceptional cleanliness standards while managing tight turnaround times between guest stays. Consistently received 98% positive guest feedback scores and trained 12+ new housekeeping staff members. Strong team player who thrives in fast-paced environments and adapts quickly to changing priorities.
Experience
Senior Housekeeping Supervisor – Harborview Grand Hotel, Boston, MA
April 2021 – Present
- Supervise team of 15 housekeeping staff, creating weekly schedules and conducting quality inspections for 142-room luxury property
- Decreased room turnover time by 17% through improved workflow processes while maintaining 99.3% quality inspection scores
- Manage inventory of cleaning supplies and linens, reducing monthly expenses by $1,870 through improved ordering procedures
- Train new team members on proper cleaning techniques, safety protocols, and guest interaction procedures
- Handle guest complaints and special requests, maintaining 4.8/5 guest satisfaction rating for cleanliness
Room Attendant Lead – Oceanside Resort & Spa, Cape Cod, MA
June 2019 – March 2021
- Promoted from Room Attendant after 11 months due to exceptional performance and leadership abilities
- Coordinated daily assignments for team of 8 room attendants during peak summer seasons
- Performed deep cleaning of guest rooms and suites according to 27-point quality checklist
- Assisted with training 7 seasonal staff members on proper cleaning procedures and resort standards
- Received “Employee of the Quarter” award twice for perfect attendance and outstanding guest feedback
Room Attendant – Comfort Inn & Suites, Worcester, MA
August 2017 – May 2019
- Cleaned and sanitized 14-18 rooms daily, including bathrooms, bedrooms, and living spaces
- Restocked room supplies including toiletries, linens, and amenities
- Reported maintenance issues and room damages to supervisory staff
- Maintained cleaning cart with adequate supplies throughout shift to maximize efficiency
Education & Certifications
Associate Degree in Hospitality Management
Bunker Hill Community College, Boston, MA – 2019
Completed while working full-time (night classes)
Certifications:
- Certified Hospitality Housekeeping Executive (CHHE) – 2022
- OSHA Workplace Safety Certification – 2020
- First Aid and CPR Certification – Renewed 2023
Skills
- Deep cleaning techniques
- Inventory management
- Staff training & development
- Quality inspection procedures
- Time management
- Cleaning equipment operation
- Chemical safety protocols
- Basic Spanish proficiency
- Customer service excellence
- Scheduling software (HotSOS)
Additional Information
Available for all shifts including weekends and holidays. Valid driver’s license with clean record. Participated in Boston Hotel Association’s annual charity housekeeping competition (2022 – 3rd place team).
Senior / Experienced Housekeeping Professional Resume Example
MARIA SANCHEZ
Boston, MA | (617) 555-8124 | m.sanchez@emailprovider.com | linkedin.com/in/mariasanchez
Hospitality professional with 9+ years of housekeeping experience and proven leadership skills. Consistently promoted for attention to detail, efficiency improvements, and team management. Recognized for implementing quality control systems that reduced guest complaints by 37% at The Grand Boston Hotel. Bilingual in English and Spanish with expertise in inventory management and staff training.
PROFESSIONAL EXPERIENCE
Executive Housekeeper – The Grand Boston Hotel, Boston, MA (March 2019 – Present)
- Manage a team of 22 housekeepers and 4 supervisors across a 325-room luxury hotel, maintaining 98.3% cleanliness rating
- Redesigned room inspection process, cutting inspection time by 15 minutes per room while improving quality scores
- Developed and implemented cost-saving measures that reduced departmental expenses by $42,000 annually without sacrificing quality
- Created comprehensive training program for new hires that decreased onboarding time from 3 weeks to 10 days
- Coordinate with maintenance, front desk, and F&B departments to ensure seamless guest experiences
Assistant Executive Housekeeper – Harborview Resort, Cambridge, MA (June 2016 – February 2019)
- Supervised daily operations of housekeeping department for 180-room property with 92% occupancy rate
- Managed inventory and supply ordering, reducing product waste by 22% through improved tracking systems
- Conducted quality inspections of 25-30 rooms daily and provided constructive feedback to staff
- Handled guest complaints and special requests, maintaining a 4.7/5 guest satisfaction rating
- Assisted in developing eco-friendly cleaning protocols that earned the property Green Hotel certification
Housekeeping Supervisor – Courtyard by Marriott, Somerville, MA (January 2014 – May 2016)
- Promoted from Room Attendant to Supervisor after 9 months due to exceptional performance
- Scheduled and supervised team of 12 housekeepers, ensuring timely completion of room cleaning
- Maintained par stock levels for linens, guest amenities, and cleaning supplies
- Trained 30+ new hires on room cleaning standards and safety protocols
EDUCATION & CERTIFICATIONS
Associate Degree in Hospitality Management – Bunker Hill Community College, Boston, MA (2015)
Certifications:
- Certified Executive Housekeeper (CEH) – International Executive Housekeepers Association (2018)
- Sustainable Housekeeping Management – American Hotel & Lodging Educational Institute (2020)
- OSHA Workplace Safety Certification (2019)
- First Aid & CPR Certified (renewed 2021)
SKILLS
- Staff Scheduling & Supervision
- Budget Management
- Inventory Control
- Quality Assurance Systems
- OSHA Safety Standards
- Hotel Management Software (Opera, Marriott FOSSE)
- Eco-friendly Cleaning Practices
- Bilingual: English & Spanish
- Customer Service Excellence
- Team Training & Development
PROFESSIONAL AFFILIATIONS
- International Executive Housekeepers Association (Member since 2017)
- Massachusetts Hotel & Lodging Association
How to Write a Housekeeping Professional Resume
Introduction
Landing that perfect housekeeping job starts with a stellar resume. I've spent years helping housekeeping professionals—from hotel maids to executive housekeepers—create resumes that get noticed. Your resume isn't just a list of past jobs; it's your ticket to an interview. While housekeeping might seem straightforward, your resume needs to show you're detail-oriented, reliable, and capable of maintaining high cleanliness standards. Let's break down exactly how to make your housekeeping resume shine (pun intended)!
Resume Structure and Format
Keep your resume clean and organized—just like the spaces you maintain. A cluttered resume sends the wrong message in this industry.
- Stick to 1 page for entry-level positions; 2 pages max for supervisory roles
- Use a simple, readable font like Arial or Calibri in 11-12pt size
- Include clear section headings with adequate white space
- Avoid fancy graphics or colors (except perhaps a subtle border)
- Save as a PDF to preserve formatting (unless the job posting specifies otherwise)
If applying to larger hotel chains or hospitals, remember that your resume will likely go through an ATS (Applicant Tracking System) before human eyes see it. Simple formatting helps ensure your qualifications aren't lost in translation.
Profile/Summary Section
Start with a brief, powerful summary that showcases your experience level and specialties. This is especially important for housekeeping roles where employers want to quickly gauge your fit.
For example: "Detail-focused Housekeeping Professional with 4+ years maintaining pristine environments in luxury hotels. Known for efficient room turnover (average 28 minutes per standard room) while maintaining 97% guest satisfaction scores."
Professional Experience
This is the heart of your housekeeping resume. Don't just list duties—highlight achievements and specialized skills.
- Start each bullet with an action verb: cleaned, maintained, organized, implemented
- Include specific metrics where possible: "Cleaned 16-22 rooms daily while maintaining hotel's 5-star cleanliness rating"
- Mention any specialized cleaning procedures you're familiar with (OSHA standards, medical facility protocols, green cleaning methods)
- Highlight experience with specific equipment: industrial vacuums, carpet cleaners, floor buffers
- Note any supervisory experience: "Trained 12 new housekeeping staff on proper chemical handling"
Education and Certifications
While formal education requirements vary in housekeeping, certain certifications can set you apart:
- High school diploma or equivalent (list year completed)
- Certified Executive Housekeeper (CEH)
- Registered Executive Housekeeper (REH)
- OSHA certifications
- Bloodborne Pathogen training (crucial for hospital settings)
- First Aid/CPR certification
Keywords and ATS Tips
Many employers use software to screen resumes before they reach human eyes. Include these industry terms naturally throughout your resume:
- Inventory management
- Quality assurance
- MSDS/SDS (Material Safety Data Sheets)
- Deep cleaning
- Preventative maintenance
- Room inspection
- Infection control (for healthcare settings)
Industry-specific Terms
Drop in appropriate terminology that shows you know the field. Terms like "par level," "turndown service," "make-ready," and "FIFO inventory" signal to hiring managers that you understand housekeeping operations. For hospital housekeeping, include terms like "terminal cleaning" or "isolation protocols" if applicable.
Common Mistakes to Avoid
- Being too generic ("responsible for cleaning") – be specific about what and how
- Forgetting to mention soft skills like time management and attention to detail
- Overlooking technological proficiency (many properties use digital tracking systems)
- Neglecting to mention language skills (huge plus in hospitality settings!)
- Including irrelevant personal information
Before/After Example
Before: "Cleaned hotel rooms and did laundry. Responsible for restocking supplies."
After: "Maintained 22 luxury guest rooms daily according to 5-star hotel standards, completing turnover 15% faster than department average. Implemented new linen inventory system that reduced supply costs by $327 monthly."
Remember, your housekeeping resume should reflect the same attention to detail you bring to your work. Tailor each application to match the specific environment—a hospital, hotel, residential facility, or private estate—as each requires slightly different skills and emphasis. Good luck!
Related Resume Examples
Soft skills for your Housekeeping Professional resume
- Client rapport-building skills – ability to work comfortably in occupied rooms while respecting privacy
- Team coordination – experience organizing daily tasks with front desk and maintenance staff during 82-room property renovation
- Flexible problem-solving – quickly adapting to last-minute room turnovers and special cleaning requests
- Attention to detail while maintaining efficient pace (15-20 minute room turnover standard)
- Conflict resolution – tactfully addressing guest concerns about cleaning standards or amenities
- Non-verbal awareness – recognizing when guests prefer minimal interaction vs. conversation
Hard skills for your Housekeeping Professional resume
- OSHA Compliance & Hazardous Materials Handling
- Inventory Management & Par Level Maintenance
- Room Inspection Software (Opera, Knowcross, HotSOS)
- ISSA Cleaning Standards & Protocols
- Preventive Maintenance Scheduling
- Chemical Dilution Systems & Safety Procedures
- Linen Rotation Management
- Infection Control Techniques (Terminal Cleaning)
- Carpet Extraction & Hard Surface Restoration