Billing Coordinator Resume examples & templates

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Copyable Billing Coordinator Resume examples

Ever notice how healthcare and insurance companies never seem to miss sending those bills on time? That's the work of skilled Billing Coordinators—the unsung heroes who keep the financial gears turning across multiple industries. These professionals do far more than just process invoices; they're the critical link between services provided and revenue collected, ensuring organizations maintain healthy cash flow while navigating increasingly complex billing systems. According to the Bureau of Labor Statistics, billing-related positions are growing at a steady 7% rate through 2028, with healthcare billing specialists seeing particularly strong demand as medical coding systems evolve.

The field has transformed dramatically in recent years, with automated billing software replacing many manual processes. Top Billing Coordinators now spend less time on data entry and more time troubleshooting complex cases, analyzing rejection patterns, and serving as internal compliance experts. While the job still requires meticulous attention to detail, today's billing professionals need stronger analytical skills and customer service abilities than their predecessors did just five years ago. For those who enjoy solving puzzles and bringing order to chaos, billing coordination offers stable career growth with pathways into specialized billing, revenue management, or even financial analysis roles.

Junior Billing Coordinator Resume Example

Melissa Patel

Los Angeles, CA 90048 • (213) 555-7889 • melissa.patel@email.com • linkedin.com/in/melissapatel

Detail-oriented Billing Coordinator with 1+ year experience in healthcare billing operations. Quick learner with strong attention to accuracy and compliance in medical claims processing. Proven track record of resolving billing discrepancies efficiently while maintaining positive relationships with insurance providers. Excel at managing multiple priorities in fast-paced environments.

EXPERIENCE

Billing Coordinator – Pacific Health Services, Los Angeles, CA
May 2022 – Present

  • Process 75+ daily patient claims for a multi-physician practice with 92% first-pass approval rate
  • Reconcile payments from Medicare, Medicaid, and private insurance carriers, reducing outstanding receivables by 17%
  • Verify patient insurance eligibility and benefits prior to appointments, decreasing claim rejections by 23%
  • Communicate with patients about billing questions, maintaining positive reviews in patient satisfaction surveys
  • Train new front desk staff on proper insurance verification procedures and data entry protocols

Billing Assistant (Part-time) – Westside Medical Group, Los Angeles, CA
January 2022 – May 2022

  • Assisted with daily claim submissions and payment posting for a busy family practice
  • Updated patient billing information in EHR system, ensuring data accuracy
  • Prepared monthly patient statements and followed up on past-due accounts
  • Helped identify $14,800 in missed charges through careful review of documentation

Administrative Intern – UCLA Health System, Los Angeles, CA
September 2021 – December 2021

  • Supported billing department with filing, data entry, and basic claims processing
  • Organized EOB documents and scanned records into electronic system
  • Shadowed billing specialists to learn medical coding and insurance verification processes

EDUCATION

Associate of Science in Healthcare Administration
Los Angeles City College – Los Angeles, CA
Graduated: December 2021 • GPA: 3.7

Certifications

  • Medical Billing and Coding Certificate – Los Angeles City College (2021)
  • CPR/First Aid Certified – American Red Cross (2022)

SKILLS

  • Medical Billing Software: Epic, eClinicalWorks, Kareo
  • ICD-10 and CPT Coding (basic knowledge)
  • Insurance Verification
  • Accounts Receivable Management
  • Payment Posting & Reconciliation
  • Electronic Claims Submission
  • Microsoft Office Suite (Excel, Word, Outlook)
  • Patient Confidentiality & HIPAA Compliance
  • Medical Terminology
  • Problem Resolution & Customer Service

Mid-level Billing Coordinator Resume Example

Melissa R. Castañeda

Sacramento, CA 95819 | (916) 555-4378 | melissa.castaneda@email.com | linkedin.com/in/melissarcastaneda

Detail-oriented Billing Coordinator with 5+ years of experience streamlining billing processes and resolving complex payment issues. Skilled in multiple billing systems including Epic, Meditech, and QuickBooks. Known for reducing billing errors by 31% and implementing process improvements that decreased claim resolution time from 27 to 12 days on average. Passionate about maintaining accurate financial records while delivering exceptional customer service.

EXPERIENCE

Senior Billing Coordinator | Capital Health Partners | Sacramento, CA | January 2021 – Present

  • Manage monthly billing cycle for 400+ client accounts, processing approximately $2.7M in medical claims monthly
  • Reduced denial rate by 31% by implementing pre-submission verification protocols and staff training
  • Supervise team of 3 billing specialists, providing mentorship and performance feedback
  • Created comprehensive billing manual that cut training time for new hires from 3 weeks to 8 days
  • Collaborate with IT department to customize billing software reports, saving 7+ hours weekly in manual data entry

Billing Coordinator | Sacramento Medical Group | Sacramento, CA | March 2019 – December 2020

  • Processed and submitted insurance claims for multi-physician practice serving 2,300+ patients
  • Investigated and resolved billing discrepancies, reducing accounts receivable by 23%
  • Handled patient inquiries regarding billing statements and insurance coverage
  • Reconciled daily charges and payments, maintaining 99.7% accuracy rate
  • Implemented electronic billing system that reduced paper waste by 65% (and saved me countless paper cuts!)

Billing Assistant | Valley Rehabilitation Center | Elk Grove, CA | June 2018 – February 2019

  • Assisted with claims submission for physical therapy services and durable medical equipment
  • Verified insurance eligibility and benefits for incoming patients
  • Tracked unpaid claims and initiated collection procedures when necessary
  • Maintained organized filing system for EOBs and patient records

EDUCATION

Associate of Science in Healthcare Administration
Sacramento City College | Sacramento, CA | 2018

Certifications

  • Certified Billing and Coding Specialist (CBCS) – National Healthcareer Association, 2020
  • Medical Billing and Coding Certificate – American Health Information Management Association, 2019
  • Advanced Excel for Healthcare Professionals – LinkedIn Learning, 2021

SKILLS

  • Medical Billing Systems: Epic, Meditech, QuickBooks, Kareo
  • Insurance Claims Processing
  • Accounts Receivable Management
  • CPT & ICD-10 Coding
  • Payment Posting & Reconciliation
  • Denial Management
  • HIPAA Compliance
  • Electronic Medical Records (EMR)
  • Microsoft Office Suite (Word, Excel, Outlook)
  • Team Leadership & Training

ADDITIONAL INFORMATION

Active member of the American Association of Healthcare Administrative Management (AAHAM)
Volunteer, Sacramento Free Clinic Billing Department (monthly since 2020)

Senior / Experienced Billing Coordinator Resume Example

Melissa Fernandez

mfernandez84@gmail.com | (714) 555-8263 | Fullerton, CA 92831
linkedin.com/in/melissa-fernandez-billing

Professional Summary

Detail-oriented Billing Coordinator with 9+ years of progressive experience in healthcare and insurance billing operations. Skilled at resolving complex billing discrepancies, implementing process improvements, and reducing A/R days. Known for exceptional accuracy in claims processing and strong communication with cross-functional teams, resulting in successful recovery of previously uncollected revenue and improved cash flow.

Professional Experience

Senior Billing Coordinator | Pacific Health Partners | Anaheim, CA | March 2019 – Present

  • Oversee monthly billing cycle for 17 practitioners across 3 locations, processing 1,400+ claims with 97.3% first-pass success rate
  • Led implementation of new billing software that cut processing time by 31% and improved revenue capture by $178K annually
  • Supervise team of 4 billing specialists, providing training and performance feedback while maintaining department KPIs
  • Reduced outstanding A/R from 45 to 28 days through targeted follow-up strategies and payer relationship management
  • Collaborate with clinical departments to resolve coding issues and ensure complete documentation for maximum reimbursement

Billing Coordinator | Westside Medical Group | Long Beach, CA | June 2016 – February 2019

  • Processed and submitted an average of 850 claims monthly to Medicare, Medicaid, and commercial insurers
  • Analyzed denied claims, identified patterns, and developed correction protocols that increased collections by 24%
  • Created monthly financial reports for practice management, highlighting revenue trends and collection rates
  • Negotiated with insurance companies to resolve payment discrepancies, recovering $91K in previously denied claims

Billing Specialist | Coastal Rehabilitation Services | Huntington Beach, CA | August 2014 – May 2016

  • Managed patient accounts and verified insurance eligibility for physical therapy services
  • Posted payments, adjustments, and denials in practice management system with 99.5% accuracy
  • Responded to patient billing inquiries and facilitated payment arrangements when needed
  • Assisted with transition from paper to electronic billing, reducing processing time by 65%

Education

Associate of Science, Business Administration
Orange Coast College | Costa Mesa, CA | 2014

Certifications

  • Certified Medical Billing Specialist (CMBS) | AMBA | 2017 (renewed 2020)
  • Certified Professional Coder (CPC) | AAPC | 2019
  • Advanced MS Excel Certification | 2018

Skills

  • Medical Billing & Coding
  • ICD-10 & CPT Coding
  • Claims Processing
  • Accounts Receivable Management
  • Epic EHR System
  • Medisoft & eClinicalWorks
  • Insurance Verification
  • Payment Posting
  • Denial Management
  • Medicare/Medicaid Regulations
  • Staff Training & Development

How to Write a Billing Coordinator Resume

Introduction

Let's face it - landing a Billing Coordinator job starts with a resume that doesn't just list your job history but actually sells your skills. I've reviewed thousands of billing resumes over my career, and the difference between those that get interviews and those that don't often comes down to a few critical elements. Billing Coordinators sit at the intersection of finance, customer service, and administrative expertise - your resume needs to reflect this balance while highlighting your attention to detail (something employers will be specifically looking for in how you've crafted the document itself).

Resume Structure and Format

Keep your resume clean and scannable. Billing departments are all about organization, and your resume should reflect that same quality.

  • Stick to 1-2 pages (one page for less than 5 years experience, two pages max for veterans)
  • Use consistent formatting for dates (either MM/YYYY or Month YYYY)
  • Choose readable fonts like Calibri, Arial, or Garaday (10-12pt size)
  • Include clear section headers to guide the reader's eye
  • Maintain reasonable margins (0.75" to 1")
  • Use bullet points rather than paragraphs for experience descriptions
When it comes to billing resumes, consistency isn't just nice-to-have – it's essential. If you can't format your own information consistently, employers will question how accurately you'll handle their billing systems.

Profile/Summary Section

Start with a 3-4 line summary that captures your billing expertise, years of experience, and what makes you different from other candidates. This isn't the place for generic statements!

Good example:
"Detail-oriented Billing Coordinator with 4+ years managing $2.7M in monthly medical claims processing. Reduced billing errors by 37% through improved validation procedures while maintaining 99.3% accuracy rate. Excel expert with extensive Meditech and eClinicalWorks experience."

Professional Experience

This is where you'll really shine. For each role, focus on your billing accomplishments rather than just duties.

  • Begin bullets with strong action verbs (processed, reconciled, audited, resolved)
  • Include specific metrics where possible (volume of invoices, error reduction percentages, collection improvements)
  • Highlight relevant systems you've used (QuickBooks, Epic, Oracle, Medisoft, etc.)
  • Show progression if you've advanced within a company
  • Feature problem-solving moments (like identifying billing discrepancies or streamlining processes)

Education and Certifications

List your highest education level first. For Billing Coordinators, relevant certifications can be just as important as degrees:

  • Associate's or Bachelor's degree (Business, Accounting, Healthcare Administration)
  • Certified Medical Billing Specialist (CMBS)
  • Certified Professional Biller (CPB)
  • Certified Billing & Coding Specialist (CBCS)
  • Any EHR/EMR system certifications

Keywords and ATS Tips

Most companies use Applicant Tracking Systems (ATS) to filter resumes before human eyes ever see them. Get past these digital gatekeepers by incorporating key terms from the job posting:

  • Include specific billing terminology (accounts receivable, claims processing, payment posting)
  • Name relevant software you've used (exact names matter!)
  • Mention industry compliance standards you know (HIPAA for healthcare, SOX for financial, etc.)
  • Use both spelled-out terms and acronyms where appropriate (Accounts Receivable/AR)

Industry-specific Terms

Different billing environments have their own vocabulary. Match yours to the sector:

  • Healthcare: CPT codes, ICD-10, claim adjudication, EOB processing
  • Financial: general ledger, month-end close, accruals, reconciliation
  • Utilities: consumption billing, rate structures, regulatory compliance
  • Legal: billable hours, retainers, trust accounting, fee schedules

Common Mistakes to Avoid

  • Vague descriptions ("responsible for billing") instead of specific accomplishments
  • Focusing on customer service skills without highlighting technical billing abilities
  • Typos or inconsistencies (fatal in a role that demands precision!)
  • Omitting systems proficiency (employers need to know what you can use on day one)
  • Forgetting to quantify your work (volume, accuracy rates, time savings)

Before/After Example

Before: "Handled billing for company. Responsible for invoices and collections."

After: "Processed 500+ monthly invoices totaling $375K while maintaining 99.8% accuracy rate. Reduced outstanding receivables from 45 to 32 days by implementing structured follow-up protocol, recovering $87K in previously written-off balances."

Your resume is your ticket to the interview table. Make every word count, tailor it specifically to billing coordinator requirements, and remember - in a field focused on accuracy, your resume must be flawless!

Soft skills for your Billing Coordinator resume

  • Clear communication with patients about sensitive financial matters (developed through years of handling insurance disputes)
  • Detail-oriented multitasking – can juggle 15+ billing cases simultaneously while maintaining 99.4% accuracy
  • Conflict resolution skills that turn frustrated patients into repeat customers
  • Team coordination across departments (particularly with clinicians who hate doing paperwork!)
  • Adaptability to frequent healthcare regulation changes without missing a beat
  • Patience during high-stress billing cycles when everyone’s on edge

Hard skills for your Billing Coordinator resume

  • Medical billing software (Epic, Meditech, Cerner)
  • ICD-10 and CPT coding knowledge
  • Microsoft Excel (pivot tables, VLOOKUP functions)
  • Insurance verification procedures
  • ERA/EOB processing and reconciliation
  • Denial management tracking
  • QuickBooks and financial reporting
  • HIPAA compliance
  • Revenue cycle management (RCM)