Billing Clerk Resume examples & templates

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Copyable Billing Clerk Resume examples

Ever considered how the billing department keeps businesses afloat? As a Billing Clerk, you're essentially the financial gatekeeper—processing invoices, tracking payments, and making sure the money actually comes in. It's not just about entering numbers; you're solving mini-mysteries every day (like why Invoice #4721 doesn't match the purchase order) and communicating with vendors and customers to straighten things out. With businesses processing an average of 347 invoices monthly according to a 2022 PayStream Advisors report, there's no shortage of work in this field.

The billing landscape is shifting quickly as more companies adopt automated systems and cloud-based platforms. While basic data entry tasks are increasingly automated, the need for detail-oriented professionals who can handle exceptions, reconcile accounts, and navigate complex billing software is growing. Many billing clerks now work remotely at least part-time, and those with experience in healthcare billing or enterprise resource planning (ERP) systems are particularly sought after. As businesses continue to focus on cash flow management and financial accuracy, skilled billing professionals who can adapt to new technologies will find themselves in an increasingly strategic role.

Junior Billing Clerk Resume Example

Maria Thompson

San Diego, CA • (619) 555-8274 • maria.thompson@email.com • linkedin.com/in/mariathompson

Professional Summary

Recent college graduate with 1+ year of practical experience in billing and accounts receivable. Accurate and detail-oriented professional with strong Excel skills and experience processing 100+ customer invoices weekly. Seeking to leverage my accounting knowledge and organizational abilities to contribute to an efficient billing department.

Experience

Billing Clerk | MediCare Solutions, Inc. | San Diego, CA | August 2022 – Present

  • Process 120+ weekly patient invoices with 99.7% accuracy rate, reducing billing errors by 14% in my first 6 months
  • Reconcile patient accounts and resolve billing discrepancies, recovering approximately $8,400 in overlooked charges
  • Coordinate with insurance companies to verify coverage details and process claims
  • Assist in month-end closing procedures by preparing aging reports and identifying outstanding balances
  • Developed a spreadsheet template that decreased invoice processing time by 22 minutes per day

Accounting Intern | Westbrook Community College | San Diego, CA | January 2022 – May 2022

  • Assisted the accounting department with basic bookkeeping duties and data entry
  • Helped process student payments and maintained payment records
  • Filed and organized financial documents for easy retrieval
  • Gained hands-on experience with QuickBooks and Microsoft Excel

Customer Service Representative (Part-time) | Retail Plus | San Diego, CA | June 2021 – December 2021

  • Handled cash transactions and balanced registers with zero discrepancies
  • Processed customer returns and exchanges while maintaining detailed records
  • Resolved customer complaints with a focus on satisfaction and retention

Education

Associate of Science in Accounting | Westbrook Community College | San Diego, CA | 2022

  • GPA: 3.7/4.0
  • Relevant Coursework: Principles of Accounting I & II, Business Math, Introduction to Financial Analysis, Computer Applications in Accounting
  • Student Accounting Club Member

Certifications

  • Microsoft Excel Specialist (2022)
  • QuickBooks Online ProAdvisor Certification (in progress)

Skills

  • Accounts Receivable & Payable
  • Invoice Processing
  • Payment Reconciliation
  • Medical Billing (CPT/ICD-10 codes)
  • QuickBooks
  • Microsoft Excel (VLOOKUP, PivotTables)
  • Electronic Health Record (EHR) Systems
  • Data Entry (65 WPM)
  • Insurance Verification
  • Customer Service
  • Attention to Detail

Mid-level Billing Clerk Resume Example

Jessica Martinez

Phone: (614) 555-8976 • Email: j.martinez@emailprovider.com • LinkedIn: linkedin.com/in/jessicamartinez • Columbus, OH 43215

Detail-oriented Billing Clerk with 5+ years of experience managing billing operations and accounts receivable processes. Known for reducing payment processing times and implementing system improvements that boost efficiency. Excel at maintaining accurate financial records and resolving complex billing discrepancies while ensuring compliance with financial regulations.

PROFESSIONAL EXPERIENCE

Senior Billing Clerk – Midwest Medical Associates, Columbus, OH (November 2020 – Present)

  • Process 600+ monthly invoices with 99.7% accuracy rate, reducing billing errors by 18% compared to previous year
  • Coordinated implementation of new billing software that cut invoice processing time from 4 days to just 27 hours
  • Reconcile $1.2M in monthly patient payments, identifying and resolving discrepancies within 48 hours
  • Train and mentor 3 junior billing clerks on insurance verification procedures and coding practices
  • Created standardized documentation for common billing procedures that’s now used across the department

Billing Specialist – City Health Services, Cincinnati, OH (June 2018 – October 2020)

  • Managed accounts receivable aging reports for 2,800+ patient accounts, reducing overdue balances by 32%
  • Collaborated with insurance providers to verify coverage and resolve claim rejections, recovering $87,000 in previously denied claims during 2019
  • Processed daily batches of 75-100 patient invoices while maintaining 98% accuracy
  • Assisted with month-end financial closing procedures, reconciling billing records with general ledger

Billing Assistant (Part-time) – Greenfield Utilities, Dayton, OH (August 2017 – May 2018)

  • Posted customer payments to accounts and prepared daily bank deposits averaging $14,500
  • Answered customer billing inquiries and resolved basic account discrepancies
  • Maintained filing system for billing documents and payment records

EDUCATION

Associate of Applied Science in Accounting
Columbus State Community College, Columbus, OH – 2017

Certifications:

  • Certified Billing and Coding Specialist (CBCS) – 2019
  • QuickBooks Pro Certification – 2018

SKILLS

  • Accounts Receivable Management
  • Medical Billing & Coding (ICD-10, CPT)
  • Epic Systems & Medisoft
  • Insurance Verification
  • Microsoft Excel (Advanced – VLOOKUP, pivot tables)
  • QuickBooks & Oracle Financial Systems
  • Payment Processing & Reconciliation
  • Customer Service & Conflict Resolution
  • HIPAA Compliance

ADDITIONAL INFORMATION

Member, American Association of Healthcare Administrative Management (AAHAM) since 2019
Fluent in Spanish

Senior / Experienced Billing Clerk Resume Example

Marcia Donovan

Chicago, IL 60614 | (312) 555-7829 | m.donovan@emailprovider.com | linkedin.com/in/marciadonovan

PROFESSIONAL SUMMARY

Detail-oriented Billing Clerk with over 9 years of experience in medical and corporate billing environments. Skilled in managing accounts

receivable, resolving complex billing discrepancies, and implementing process improvements that reduced payment delays by 27%. Known for exceptional accuracy while processing high volumes of transactions and maintaining productive relationships with clients, vendors, and internal teams.

PROFESSIONAL EXPERIENCE

Senior Billing Specialist | Lakeside Medical Partners | Chicago, IL | May 2018 – Present

  • Process 450+ weekly claims across 6 insurance carriers, maintaining a 99.4% accuracy rate and reducing claim rejections by 18% year-over-year
  • Reconcile $1.2M in monthly billing transactions, identifying and resolving discrepancies before month-end close
  • Spearheaded transition to new billing system, creating training materials and providing one-on-one coaching that helped cut staff onboarding time from 3 weeks to 5 days
  • Manage aging reports and collection efforts for 2,300+ patient accounts, recovering $87K in previously written-off balances during 2022
  • Created standardized billing templates that reduced documentation errors by 31% (my boss still jokes that these templates are my legacy!)

Billing Clerk | Northstar Healthcare Group | Evanston, IL | August 2015 – April 2018

  • Processed and coded 200+ daily patient billing transactions across multiple facilities
  • Reduced average days in A/R from 43 to 29 days through proactive follow-up and documentation improvements
  • Worked with clinical staff to resolve coding issues and ensure accurate charge capture
  • Reviewed EOBs and payment postings to identify underpayments, resulting in recovery of approximately $57,000 in 2017

Accounts Receivable Clerk | TechSupply Distributors | Chicago, IL | June 2014 – July 2015

  • Managed billing and collections for 175+ B2B accounts with combined monthly revenue of $780K
  • Maintained customer account records and processed invoices, credit memos, and adjustments
  • Assisted with month-end closing procedures and financial reporting

EDUCATION & CERTIFICATIONS

Associate of Applied Science, Accounting | Harold Washington College | Chicago, IL | 2014

Certified Medical Billing Specialist (CMBS) | American Medical Billing Association | 2017

Certified Professional Coder (CPC) | American Academy of Professional Coders | 2019

TECHNICAL SKILLS

  • Medical Billing Systems: Epic, Medisoft, NextGen, eClinicalWorks
  • Insurance: Medicare, Medicaid, BCBS, United, Humana, Cigna
  • Accounting Software: QuickBooks, Sage 50, Microsoft Dynamics
  • ERP Systems: Oracle NetSuite, SAP (basic)
  • Microsoft Office Suite (advanced Excel including VLOOKUP, pivot tables)
  • ICD-10 and CPT coding
  • HIPAA compliance and patient confidentiality protocols

CORE COMPETENCIES

  • Accounts Receivable Management
  • Claims Processing & Medical Billing
  • Payment Posting & Reconciliation
  • Denial Management
  • Collections & Revenue Recovery
  • Process Improvement
  • Staff Training & Development

How to Write a Billing Clerk Resume

Introduction

Landing a Billing Clerk job means proving you're detail-oriented, accurate with numbers, and efficient with paperwork - all before the interview. Your resume is that first chance to show you've got what it takes. I've helped hundreds of billing professionals land interviews, and I've noticed hiring managers spend roughly 7.4 seconds scanning each resume before deciding whether to read further. Let's make sure yours stands out for all the right reasons.

Resume Structure and Format

Keep your resume clean and scannable - billing departments value organization above all else! Stick to 1-2 pages (one is plenty for most billing clerks with under 5 years of experience). Use a standard font like Arial or Calibri at 11-12pt size.

  • Include clear section headers (Experience, Skills, Education)
  • Use reverse chronological order for work history
  • Maintain consistent formatting throughout
  • Leave plenty of white space - cramped resumes get overlooked
  • Save as a PDF unless specifically asked for another format

Profile/Summary Section

Your summary should be 3-4 lines max that highlight your billing experience, technical skills, and standout qualities. Think of it as your elevator pitch. For example: "Detail-oriented Billing Clerk with 4+ years managing medical claims processing for practices with 10,000+ monthly transactions. Proficient in QuickBooks and Epic, with proven track record reducing billing errors by 27% at Northeast Medical Group."

Skip the objective statement! Nobody cares what you want - they care what you can do for them. Your summary should focus on the value you bring, not what you hope to gain.

Professional Experience

This is where you'll win or lose the interview opportunity. Don't just list job duties - show results and specific responsibilities using action verbs and metrics.

  • Start each bullet with powerful verbs (processed, reconciled, resolved, generated)
  • Include specific numbers ($, %, #) whenever possible
  • Highlight relevant software systems you've used
  • Mention volume of work (invoices processed per day/month)
  • Include special projects or process improvements

Example:
"Processed 175+ daily insurance claims with 99.3% accuracy rate, reducing rejected claims by 31% in first quarter"

Education and Certifications

For billing clerks, relevant certifications can sometimes outweigh formal education. List your highest degree first, then any billing-specific credentials.

  • Associate's or Bachelor's degree (if applicable)
  • Certified Billing & Coding Specialist (CBCS)
  • Certified Medical Billing Specialist (CMBS)
  • Certified Professional Biller (CPB)
  • Relevant continuing education courses

Keywords and ATS Tips

Most employers use Applicant Tracking Systems to filter resumes. Your perfectly good resume might never reach human eyes if it doesn't contain the right keywords. Review job descriptions carefully and incorporate these terms naturally:

  • Accounts receivable/payable
  • Payment posting
  • Invoice generation
  • Claim submission
  • Reconciliation
  • Collections
  • Insurance verification
  • The specific billing software mentioned in the job posting

Industry-Specific Terms

Different industries use different billing terminology. Tailor your resume to your target sector:

  • Medical: CPT codes, ICD-10, EOB, HIPAA compliance
  • Insurance: Policy numbers, premium billing, underwriting
  • Telecom: Usage charges, rate plans, subscriber billing
  • Legal: Billable hours, retainers, client matter numbers

Common Mistakes to Avoid

  • Typos or calculation errors (fatal for billing positions!)
  • Vague descriptions without specifics
  • Only listing job duties without achievements
  • Including irrelevant personal information
  • Using an unprofessional email address

Before/After Example

Before: "Responsible for billing duties and invoicing customers."

After: "Processed and reconciled 200+ monthly invoices totaling $1.2M while maintaining 99.8% accuracy rate and reducing payment delinquencies by 17% through proactive follow-up procedures."

The difference? Specific numbers, clear achievements, and action verbs that show exactly what you brought to the table. Give employers a reason to call you, not just a list of things you were supposed to do.

Soft skills for your Billing Clerk resume

  • Tactful communication when discussing overdue payments with clients (maintained 92% positive feedback score while handling sensitive account issues)
  • Attention to detail – spotted $47,000 in billing discrepancies during my first year that would have been overlooked
  • Problem-solving skills when reconciling complex billing disputes between departments
  • Time management – juggling multiple priorities while processing 150+ invoices weekly
  • Team collaboration – worked across departments to streamline the collections process, cutting follow-up time in half
  • Adaptability with new billing software systems (learned 3 different platforms in 5 years)

Hard skills for your Billing Clerk resume

  • QuickBooks Pro and Enterprise (6+ years experience)
  • Medical billing software (Epic, Cerner)
  • Microsoft Excel (advanced functions, pivot tables, VLOOKUP)
  • CPT-4 and ICD-10 coding knowledge
  • Automated payment processing systems (ADP, PayPal)
  • Electronic Data Interchange (EDI) claims processing
  • Accounts receivable aging management
  • Revenue cycle management
  • Healthcare insurance verification procedures