Billing Analyst Resume examples & templates
Copyable Billing Analyst Resume examples
Ever wondered who makes sure those complex spreadsheets of charges actually turn into revenue? That's where Billing Analysts come in—the unsung financial detectives who ensure companies get paid correctly for their products and services. Sitting at the intersection of finance, customer service, and data management, these professionals do far more than just process invoices. They're the watchful eyes that catch discrepancies before they become problems, saving companies thousands (sometimes millions) in potential revenue leakage.
The field has evolved dramatically in recent years, with automation reshaping traditional billing workflows. According to a 2023 survey by the Institute of Finance Management, organizations that implemented advanced billing analytics tools saw an average 17.3% reduction in billing errors and a 22% improvement in cash flow timing. Despite this tech evolution, the human element remains crucial—especially as subscription-based billing models continue gaining popularity across industries. Looking ahead, Billing Analysts who combine technical proficiency with strong analytical thinking and communication skills will find themselves increasingly valuable as businesses seek to optimize revenue streams in an increasingly complex financial landscape.
Junior Billing Analyst Resume Example
Madison Torres
Phone: (612) 555-8741 • Email: madison.torres@email.com • LinkedIn: linkedin.com/in/madisonctorres
Minneapolis, MN 55403
Detail-oriented Billing Analyst with 1.5 years of experience in healthcare billing operations. Quick learner who thrives in fast-paced environments and has reduced billing error rates by 17% through process improvements. Passionate about maintaining billing accuracy while providing excellent customer service to both internal teams and clients.
EXPERIENCE
Billing Analyst | Northstar Medical Group | Minneapolis, MN | July 2023 – Present
- Process an average of 175+ medical claims daily with 98.7% accuracy rate, exceeding department target of 95%
- Review and validate patient billing information, insurance coverage, and copay amounts for 3 specialty clinics
- Collaborate with 5 insurance providers to resolve claim discrepancies, recovering $43,000 in previously denied claims
- Created Excel macro that automated monthly reconciliation reports, saving 6.5 hours of manual work per month
- Assist patients with billing questions and payment arrangements through phone and email communications
Billing Intern | Evergreen Healthcare Services | St. Paul, MN | Jan 2023 – June 2023
- Supported senior billing specialists with data entry and verification of patient information
- Maintained billing records and filing systems for a department handling 2,300+ monthly patient visits
- Identified and flagged 27 duplicate billing entries, preventing potential compliance issues
- Participated in weekly training sessions on medical coding, insurance verification, and patient confidentiality
Customer Service Representative | Retail Solutions Inc. | Minneapolis, MN | May 2022 – Dec 2022
- Managed 40-50 daily customer inquiries regarding orders, returns, and account issues
- Processed payments and maintained accurate transaction records in company database
- Recognized as “Employee of the Month” (Sept 2022) for resolving a complex billing dispute that retained a key account
EDUCATION
Associate of Applied Science in Business Administration
Minneapolis Community and Technical College | Minneapolis, MN | May 2022
Concentration: Accounting | GPA: 3.7/4.0
Certifications
- Certified Billing and Coding Specialist (CBCS) – National Healthcareer Association | July 2023
- Microsoft Excel Specialist Certification | March 2023
SKILLS
- Technical: Epic Systems, Medisoft, QuickBooks, Microsoft Excel (vlookups, pivot tables), SQL basics
- Billing: Claims processing, payment posting, denial management, insurance verification
- Compliance: HIPAA, medical coding (ICD-10, CPT), EOB/ERA reconciliation
- Soft Skills: Attention to detail, problem-solving, time management, written communication
ADDITIONAL
Active member of the Healthcare Financial Management Association (HFMA) – Student Chapter
Volunteer at St. Paul Community Health Clinic – 4 hours monthly
Mid-level Billing Analyst Resume Example
Amanda Novak
amanda.novak82@gmail.com | (612) 555-7891 | linkedin.com/in/amandanovak | Minneapolis, MN
Detail-oriented Billing Analyst with 5+ years of experience optimizing billing operations and revenue cycles. Known for identifying billing errors that saved previous employer $178K annually. Excel expert with strong SQL skills who thrives in fast-paced environments where accuracy matters. Looking to bring my expertise in healthcare billing and compliance to a growing organization.
EXPERIENCE
Senior Billing Analyst | HealthFirst Medical Group | Minneapolis, MN | March 2021 – Present
- Oversee billing operations for 17-location healthcare network processing 2,300+ claims monthly
- Reduced claim rejection rate by 31% by implementing new pre-submission verification protocol
- Lead monthly aging report analysis, resulting in $412K recovered revenue in 2022
- Train and mentor 3 junior billing specialists on Medicare/Medicaid billing requirements
- Collaborated with IT to create custom SQL queries for identifying billing pattern anomalies
- Helped implement new Epic billing module, driving 18% faster payment processing times
Billing Analyst | Riverview Hospital | St. Paul, MN | June 2019 – March 2021
- Processed and reconciled patient billing for 200-bed facility ($47M annual revenue)
- Identified systematic billing error affecting outpatient procedures that saved $178K annually
- Collaborated with clinical departments to resolve charge discrepancies within 48 hours
- Created monthly revenue reports for finance committee using Excel and Tableau
- Maintained 99.3% accuracy rate on all processed claims (measured quarterly)
Billing Specialist | ClearPath Medical Billing Services | Minneapolis, MN | August 2018 – June 2019
- Managed billing accounts for 8 small medical practices across multiple specialties
- Reviewed EOBs and resolved denied claims to maximize reimbursement
- Updated patient billing information and processed payments through Kareo billing system
- Reduced accounts receivable days by 7 days through improved follow-up procedures
EDUCATION
Bachelor of Science, Healthcare Administration | University of Minnesota | Minneapolis, MN | 2018
Certified Professional Biller (CPB) | AAPC | 2019
Epic Resolute Billing Certification | Epic Systems | 2021
SKILLS
- Revenue Cycle Management
- Insurance Claims Processing
- Medicare/Medicaid Compliance
- ICD-10 & CPT Coding
- SQL & Database Management
- Excel (advanced – VLOOKUP, PivotTables)
- Epic & Kareo Billing Systems
- Accounts Receivable
- EOB Analysis
- Denial Management
- Patient Financial Services
PROFESSIONAL MEMBERSHIPS
American Association of Healthcare Administrative Management (AAHAM), Member since 2020
Senior / Experienced Billing Analyst Resume Example
Monica J. Peterson
Denver, CO 80202 • (720) 555-7812 • monica.peterson@email.com • linkedin.com/in/monicajpeterson
Results-driven Billing Analyst with 8+ years of experience optimizing billing operations and revenue cycles. Skilled at investigating and resolving complex billing discrepancies while ensuring compliance with financial regulations. Known for implementing process improvements that reduced billing errors by 27% and accelerated collections. Strong communicator who thrives in collaborative environments.
PROFESSIONAL EXPERIENCE
Senior Billing Analyst | Centennial Healthcare Systems | Denver, CO | March 2019 – Present
- Lead a team of 4 billing specialists responsible for processing 4,200+ monthly claims totaling $3.7M in revenue
- Designed and implemented automated reconciliation procedures that cut monthly close time from 5 days to 2.5 days
- Collaborated with IT to develop custom SQL queries for identifying billing trends and anomalies, recovering $142K in previously unbilled services
- Manage complex payor relationships and serve as escalation point for resolving high-priority billing disputes
- Reduced denied claims by 31% through staff training initiatives and improved documentation protocols
Billing Analyst | Rocky Mountain Medical Group | Boulder, CO | June 2016 – February 2019
- Processed and reconciled 1,800+ monthly claims across 5 insurance carriers and Medicare/Medicaid
- Created standardized billing templates that reduced errors by 23% and decreased rework time by 7 hours weekly
- Audited patient accounts to identify and correct billing discrepancies, resulting in recovery of $87K in outstanding payments
- Prepared and looked at monthly billing reports for executive leadership, highlighting revenue trends and collection issues
Billing Specialist | Colorado Health Partners | Aurora, CO | August 2014 – May 2016
- Managed accounts receivable aging and followed up on unpaid claims, reducing 90+ day receivables by 42%
- Reviewed EOBs to determine appropriate follow-up actions and appealed incorrectly denied claims
- Trained 3 new billing staff members on company procedures and insurance verification processes
- Maintained accurate patient billing records and updated patient information in Centricity system
EDUCATION & CERTIFICATIONS
Bachelor of Science in Healthcare Administration | University of Colorado Denver | 2014
Certified Billing and Coding Specialist (CBCS) | National Healthcareer Association | 2016
Certified Revenue Cycle Representative (CRCR) | Healthcare Financial Management Association | 2018
TECHNICAL SKILLS
- Epic, Centricity, and Meditech billing systems
- Medical coding (ICD-10, CPT, HCPCS)
- Microsoft Excel (advanced formulas, pivot tables, VLOOKUP)
- SQL (intermediate querying and reporting)
- Revenue cycle management
- Claims processing and appeals
- Accounts receivable management
- Healthcare compliance (HIPAA, Medicare/Medicaid)
- Tableau (basic reporting)
- Crystal Reports
PROFESSIONAL DEVELOPMENT
Healthcare Financial Management Association (HFMA) – Member since 2017
Advanced Excel for Healthcare Finance Workshop – 2019
Revenue Cycle Analytics Bootcamp – 2020
How to Write a Billing Analyst Resume
Landing a Billing Analyst job means competing with dozens of qualified candidates. Your resume? It's your ticket to the interview table. After reviewing hundreds of Billing Analyst resumes over the years, I've seen what works (and what gets tossed). This guide will walk you through creating a resume that showcases your billing expertise, analytical skills, and attention to detail.
Resume Structure and Format
Before diving into content, let's talk structure. Billing Analyst roles require organization and precision — your resume should reflect these qualities from first glance.
- Keep your resume to 1-2 pages (one page is perfect for those with less than 5 years of experience)
- Use a clean, professional font like Calibri or Arial at 10-12pt size
- Include clear section headings with consistent formatting
- Use bullet points rather than dense paragraphs
- Incorporate white space strategically — cramped documents look unprofessional
- Save as a PDF unless specifically asked for another format
I recommend a reverse-chronological format for most Billing Analysts, especially if you have relevant experience. If you're changing careers, a hybrid format might better highlight your transferable skills.
Profile/Summary Section
Your professional summary sits at the top and needs to grab attention in 3-4 lines. This isn't a career objective — it's your elevator pitch.
Don't just state what you want. Instead, tell them what you bring to the table. Your summary should answer: "Why should we interview this candidate?"
Example: "Detail-oriented Billing Analyst with 4+ years of experience in healthcare revenue cycle management. Specialized in claim denial resolution and billing compliance, recovering $573K in previously denied claims in 2022. Proficient in Epic, Meditech, and advanced Excel functions."
Professional Experience
The meat of your resume! For each position, include:
- Company name, location, and dates of employment
- Your job title (exactly as it appears on your tax forms)
- 5-7 bullet points highlighting accomplishments, not just duties
- Specific metrics whenever possible ($$$ recovered, error rates reduced, processing time improved)
Start each bullet with a strong action verb. "Managed," "Reconciled," and "Analyzed" are fine, but mix in some more distinctive ones like "Uncovered," "Streamlined," or "Diagnosed."
Bad example: "Responsible for billing reconciliation."
Good example: "Reconciled 400+ monthly customer invoices against service agreements, identifying $47K in undercharges and reducing payment disputes by 27%."
Education and Certifications
For Billing Analysts, certifications can be just as valuable as degrees. List your education in reverse chronological order:
- Degree, institution name, graduation year (omit if >10 years ago)
- Relevant coursework (optional, especially helpful for recent grads)
- Industry certifications (CMRS, CBCS, CPB, etc.)
- Software proficiencies (separate section if extensive)
Keywords and ATS Tips
Most companies use Applicant Tracking Systems that scan your resume before human eyes ever see it. To clear this hurdle:
- Study the job description and mirror key terms (without lying!)
- Include industry software you've used (Epic, Cerner, SAP, Oracle, etc.)
- Mention specific billing processes (claims adjudication, charge capture, etc.)
- Avoid graphics, text boxes, and headers/footers that confuse ATS systems
Industry-specific Terms to Include
Sprinkle these throughout your resume (but only if you truly have experience with them):
- Accounts receivable/payable
- Revenue cycle management
- Claims processing
- Denials management
- Billing compliance (HIPAA, etc.)
- General ledger reconciliation
- Payment posting
- Audit procedures
Common Resume Mistakes
I've seen promising candidates get rejected because of these avoidable errors:
- Focusing on job duties instead of achievements
- Vague statements without supporting numbers
- Typos in financial figures (nothing kills credibility faster!)
- Generic summaries that could apply to any profession
- Including irrelevant personal information
Remember, your resume isn't just a history of your jobs—it's a marketing document that should position you as the solution to an employer's problem. I've seen Billing Analysts with similar backgrounds get wildly different results based solely on how they presented their experience.
Revise, proofread, then proofread again. Better yet, have someone in the field review it for you. The extra effort will pay off when that interview invitation lands in your inbox!
Related Resume Examples
Soft skills for your Billing Analyst resume
- Cross-functional communication with finance, customer service, and IT teams
- Conflict resolution for handling sensitive client billing disputes
- Time management – juggling multiple billing cycles with tight deadlines
- Detail orientation without losing sight of bigger financial patterns
- Adaptability to changing billing systems and software migrations
- Patient explanation of complex charges to non-financial stakeholders
Hard skills for your Billing Analyst resume
- Advanced Excel (pivot tables, VLOOKUP, macros)
- ERP systems (Oracle, SAP)
- Medical billing software (Epic, Cerner)
- CPT and ICD-10 coding knowledge
- Revenue cycle management
- SQL querying for financial reporting
- Accounts receivable aging analysis
- Payment posting and reconciliation
- Denial management tracking