Bank Teller Resume examples & templates

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Copyable Bank Teller Resume examples

Ever wondered what it's like to be the face of a financial institution? Bank tellers aren't just cash handlers – they're financial frontline workers who build relationships with customers while safeguarding assets worth millions. In today's banking landscape, the role has evolved way beyond simple transactions. With approximately 432,000 teller positions across the U.S., these professionals now serve as tech-savvy customer service experts who spot fraud, cross-sell financial products, and navigate complex banking systems.

The shift toward digital banking hasn't eliminated teller jobs (surprise!) but has transformed them. While ATMs handle routine transactions, today's tellers tackle the complicated stuff – from resolving account issues to helping customers understand new mobile banking features. Branch banking is experiencing something of a renaissance, with banks redesigning spaces to focus on personal service and financial guidance. For those starting out, it's a fantastic entry point – nearly 37% of bank managers began their careers as tellers. Looking ahead, those who combine technical skills with genuine people skills will find themselves perfectly positioned for growth in an industry that's redefining what "personal banking" really means.

Junior Bank Teller Resume Example

Sarah Wilson

Phone: (612) 555-8734 • Email: sarahwilson92@gmail.com • LinkedIn: linkedin.com/in/sarahwilson92
Minneapolis, MN 55403

Detail-oriented Bank Teller with 1+ year of experience in cash handling, customer service, and financial transactions. Quick learner who excels in fast-paced banking environments with a proven track record of accuracy in balancing daily transactions. Committed to providing exceptional customer service while maintaining strict adherence to banking policies and security protocols.

EXPERIENCE

Bank Teller – First National Bank, Minneapolis, MN
May 2023 – Present

  • Process an average of 87 customer transactions daily including deposits, withdrawals, loan payments, and account transfers with 99.8% accuracy
  • Balance cash drawer within $0.50 tolerance at end of each shift, maintaining perfect balancing record for 7 consecutive months
  • Cross-sell bank products and services resulting in 14 new account openings and 8 credit card applications in Q1 2024
  • Assist Spanish-speaking customers with banking needs, expanding service to previously underserved demographic
  • Verify customer identity and follow BSA/AML compliance procedures for all transactions

Customer Service Representative – Retail Plus, Minneapolis, MN
August 2022 – April 2023

  • Managed cash drawer with daily transactions exceeding $5,000
  • Resolved customer complaints and inquiries promptly, maintaining 4.8/5 customer satisfaction rating
  • Processed credit card applications and store loyalty program signups, exceeding monthly targets by 12%
  • Trained 3 new hires on POS system operation and company policies

Cashier/Sales Associate (Part-time) – Campus Bookstore, University of Minnesota
September 2020 – May 2022

  • Managed cash register and processed various payment methods during peak rush periods
  • Balanced register at end of shift with minimal discrepancies
  • Assisted students with locating course materials and merchandise

EDUCATION

Associate of Applied Science in Business Administration
Minneapolis Community and Technical College, Minneapolis, MN
Graduated: May 2022 | GPA: 3.7/4.0

Certifications:

  • ABA Bank Teller Certificate – American Bankers Association (2023)
  • Basic Cash Handling Certification – MMTC (2022)

SKILLS

  • Transaction Processing & Cash Handling
  • Customer Service & Relationship Building
  • Banking Software (FIS, Jack Henry)
  • Fraud Detection & Prevention
  • Cross-selling Financial Products
  • BSA/AML Compliance
  • Microsoft Office Suite (Excel, Word, Outlook)
  • Spanish (Conversational)
  • Attention to Detail
  • Problem Solving & Conflict Resolution

Mid-level Bank Teller Resume Example

Amanda Rodriguez

Phone: (312) 555-9842 | Email: amanda.rodriguez@email.com | Chicago, IL 60609
LinkedIn: linkedin.com/in/amandarodriguez | Available for evening shifts & weekends

Detail-oriented Bank Teller with 5+ years of experience handling financial transactions and providing exceptional customer service. Consistently recognized for accuracy in cash handling with a 99.8% error-free transaction rate. Known for defusing tense customer situations while maintaining compliance with federal banking regulations and internal policies. Bilingual in English and Spanish with experience training new tellers.

PROFESSIONAL EXPERIENCE

Senior Teller | First Chicago Community Bank | Chicago, IL | June 2021 – Present

  • Process 120+ daily transactions including deposits, withdrawals, transfers, and loan payments with 99.8% accuracy
  • Train and mentor 7 new tellers on bank procedures, cash handling, and customer service protocols
  • Identify and prevent 3 instances of check fraud in 2022, saving the bank approximately $14,750
  • Reconcile ATM and vault totals at end of shifts, maintaining perfect balance record for 13 consecutive months
  • Build rapport with Spanish-speaking customers, increasing account openings by 17% within this demographic

Bank Teller | First Chicago Community Bank | Chicago, IL | March 2019 – June 2021

  • Processed average of 90 daily transactions including deposits, withdrawals, and account transfers
  • Cross-sold bank products resulting in 42 new accounts and 31 credit card applications in 2020
  • Balanced cash drawer within $50 tolerance daily; achieved perfect balance 87% of shifts
  • Received “Employee of the Quarter” award twice for outstanding customer service

Customer Service Representative | Retail Solutions Inc. | Chicago, IL | June 2018 – February 2019

  • Resolved 30+ customer issues daily in fast-paced retail environment
  • Processed cash and credit transactions with 99% accuracy
  • Maintained organized work area while handling multiple customer requests simultaneously

EDUCATION & CERTIFICATIONS

Associate of Science in Business Administration | Harold Washington College | Chicago, IL | 2018

Bank Secrecy Act (BSA) Compliance Certification | 2022 Anti-Money Laundering (AML) Training Certificate | 2020, renewed 2023

CPR & First Aid Certified | American Red Cross | 2021

SKILLS

  • Cash handling & drawer balancing
  • Fiserv DNA Banking Platform
  • Customer relationship management
  • Fraud detection & prevention
  • Cross-selling financial products
  • Bilingual: English & Spanish
  • Microsoft Office Suite
  • Regulatory compliance (BSA, AML)
  • Conflict resolution
  • 10-key typing (90 WPM)

ADDITIONAL INFORMATION

Volunteer Financial Literacy Instructor, Chicago Youth Center, 2020-Present
Available for flexible scheduling including evening and weekend shifts

Senior / Experienced Bank Teller Resume Example

Maria J. Kingsley

Boston, MA • (617) 555-3089 • mariajk@emaildomain.com • linkedin.com/in/mariajkingsley

Dedicated Senior Bank Teller with 8+ years of progressive experience in financial services and customer relationship management. Skilled in complex banking transactions, regulatory compliance, and cultivating client trust. Recognized for attention to detail that prevented $76,450 in potential fraud losses in 2022. Strong mentor to junior staff with excellent cash handling accuracy (99.97% over career).

PROFESSIONAL EXPERIENCE

Eastern Commonwealth Bank – Boston, MA
Lead Teller (June 2020 – Present)

  • Supervise team of 7 tellers across busy downtown branch processing 350+ daily transactions
  • Train and mentor new hires on banking procedures, fraud detection, and customer service protocols, reducing onboarding time by 22%
  • Reconcile daily branch cash totals averaging $175,000, maintaining perfect balancing record for 31 consecutive months
  • Identify and report 14 fraudulent check schemes, preventing approximately $76,450 in potential losses
  • Assist branch manager with scheduling, vault audits, and ATM balancing during quarterly reviews

First National Trust – Cambridge, MA
Senior Teller (March 2018 – May 2020)

  • Processed high-value transactions for premier banking clients, handling complex foreign currency exchanges and wire transfers
  • Cross-sold bank products resulting in 47 new accounts and $1.2M in deposits over 2-year period
  • Earned “Teller of the Quarter” recognition twice for exceptional customer service scores (98% satisfaction)
  • Collaborated with fraud department to implement enhanced verification procedures for check cashing services

Cambridge Savings Bank – Cambridge, MA
Teller (January 2015 – February 2018)

  • Processed average of 120+ daily transactions including deposits, withdrawals, and loan payments
  • Balanced cash drawer with 99.9% accuracy, with only 2 discrepancies under $20 in 3 years
  • Assisted customers with account inquiries, statement reconciliation, and basic financial services
  • Participated in community outreach events promoting financial literacy at local schools

EDUCATION & CERTIFICATIONS

Associate of Science in Business Administration
Bunker Hill Community College – Boston, MA (2014)

Certifications:

  • ABA Bank Teller Certificate (2015)
  • Anti-Money Laundering (AML) Compliance Certification (2019, renewed 2022)
  • Certified Financial Services Security Professional (2021)

SKILLS

  • Advanced Proficiency: Fiserv Banking Platform, Jack Henry Symitar, FIS HORIZON
  • Cash Handling & Drawer Maintenance
  • BSA/AML Compliance & CTR Filing
  • Foreign Currency Exchange
  • Customer Relationship Management
  • Fraud Detection & Prevention
  • Cross-Selling Financial Products
  • Conflict Resolution
  • Team Leadership & Training

How to Write a Bank Teller Resume

Introduction

Landing a bank teller job means showing you're both trustworthy with cash and great with people. Your resume is that crucial first impression that proves you fit the bill. I've helped hundreds of aspiring bank tellers craft resumes that get past hiring managers' initial 7-second scan (yep, that's really all the time they typically spend on first review). The banking industry is competitive—especially at entry level—so you need a resume that highlights your customer service skills, cash handling experience, and attention to detail.

Resume Structure and Format

Keep your bank teller resume clean and professional—just like your appearance would be at the teller window. Aim for 1 page if you have under 5 years experience, and no more than 2 pages for veterans.

  • Use a clean, readable font like Arial or Calibri in 11-12pt size
  • Include clear section headings (Experience, Skills, Education)
  • Use bullet points instead of paragraphs for achievements
  • Leave reasonable white space—don't cram everything together
  • Save as PDF unless specifically asked for another format
Hiring tip: Most banks use Applicant Tracking Systems (ATS) to screen resumes before human eyes see them. Fancy graphics, tables, and headers/footers can confuse these systems. Stick with a simple format to ensure your resume actually gets read.

Profile/Summary Section

Start with a brief professional summary (3-4 lines max) that showcases your relevant experience, strongest skills, and maybe a standout achievement. For instance:

Detail-oriented Bank Teller with 3+ years handling transactions up to $25,000 daily with 100% accuracy. Recognized for outstanding customer service, having increased customer satisfaction scores by 17% at First Community Bank. Skilled in cross-selling banking products, resulting in 43 new account openings in Q2 2023.

Professional Experience

This section should take up most of your resume real estate. List jobs in reverse chronological order, with company name, location, your title, and dates (month/year). For each position, include 4-6 bullet points that emphasize:

  • Cash handling amounts and accuracy rates
  • Transaction volumes (daily/weekly averages)
  • Customer service wins and metrics
  • Sales achievements (new accounts opened, products sold)
  • Compliance responsibilities and audit results

Start each bullet with a strong action verb like "processed," "balanced," "reconciled," or "resolved." Whenever possible, include specific numbers. "Balanced drawer within 0.5% variance daily" says much more than "Responsible for drawer balancing."

Education and Certifications

For bank teller positions, you'll typically need at least a high school diploma or equivalent. List your highest level of education first. If you have a degree beyond high school, you can omit your high school info unless it's your only education.

Relevant certifications that boost your application:

  • American Bankers Association (ABA) Bank Teller Certificate
  • Cash handling certifications
  • Anti-money laundering training
  • Financial software proficiencies (mention specific systems)

Keywords and ATS Tips

Banks often use ATS software to filter applications before human review. To get past these digital gatekeepers, include these key terms (where truthful):

  • Cash handling
  • Drawer balancing
  • Customer service
  • Cross-selling
  • Fraud detection
  • Transaction processing
  • Banking regulations (BSA, KYC, etc.)
  • Currency verification

Common Mistakes to Avoid

I see these errors constantly when reviewing bank teller resumes:

  • Being vague about cash handling experience
  • Forgetting to mention customer service skills
  • Leaving out specific transaction volumes or accuracy rates
  • Ignoring compliance and security aspects of the role
  • Using generic descriptions that could apply to any job
  • Typos! (Banks need precise people—a resume error suggests carelessness)

Before/After Example

Before: "Helped customers with their banking needs and processed transactions."

After: "Processed average of 87 transactions daily with 99.8% accuracy while maintaining warm customer interactions, resulting in 5 customer commendations in Q1 2023."

The difference? Specific metrics, results, and a balance between technical skills and customer service orientation—exactly what banks look for in their teller candidates.

Soft skills for your Bank Teller resume

  • Conflict de-escalation – diffusing tense customer situations when transactions can’t be processed or policies limit what we can do
  • Cash handling accuracy under pressure (maintained 99.8% drawer balance accuracy during high-volume periods)
  • Cross-functional collaboration with loan officers and personal bankers to support customer referrals
  • Active listening to identify unstated customer needs beyond their initial transaction request
  • Mentoring of new tellers (trained 5 new hires over the past 2 years)
  • Procedural adaptability – quick adjustment to frequent policy updates and compliance changes

Hard skills for your Bank Teller resume

  • Proficiency in Fiserv banking software and FIS teller platforms
  • Cash handling with 99.8% accuracy and blind counting techniques
  • BSA/AML compliance and suspicious activity identification
  • Cross-selling of financial products (checking, savings, CDs)
  • Check verification and fraud detection (altered checks, counterfeit bills)
  • Wire transfer processing through SWIFT and ACH networks
  • Balancing of daily transactions with under $50 variance tolerance
  • Currency exchange and foreign transaction processing
  • Operation of Diebold and NCR cash recycling machines