Privacy policy

Last Updated: November 14th, 2025

Thank you for choosing Resume.AI. We are committed to protecting your personal data and respecting your privacy rights. This Privacy Policy (“Policy”) describes how Resume.AI (“we,” “us,” “our”), operated by Talent Worldwide Inc., with offices at 420 Lexington Avenue Suite 1402 – 1063, New York, NY 10170, USA, processes personal data when you use the Resume.AI platform and related services (collectively, the “Platform”).

“Personal data” means any information relating to an identified or identifiable person. This includes information such as your name, email address, phone number, payment information, and job-related data associated with your resume or profile.

A. Personal Data We Collect and Purposes

1. Data You Provide

We collect personal data that you provide directly to us, for example when you create an account, use the Platform, or communicate with us.

  • Account creation
    Information such as your name, email address, password, contact details, and job-related information needed to create and manage your account.

  • Resume creation and career tools
    Information you choose to include in your resume or other job-related documents, such as:

    • Employment history

    • Education

    • Skills and certifications

    • Location, job preferences, and other information you submit to use our services

  • Payment information
    If you purchase a paid plan, your payment details (e.g., card number, billing address) are processed by our third-party payment providers. We do not store full payment card numbers on our systems. We receive limited transaction information (e.g., your name, email, transaction ID, and payment status) from those providers.

  • Communications and support
    Information you provide when you contact us (for example, via email) or when you opt-in to receive marketing or service updates, such as:

    • Email address

    • Name

    • Content of your communications

    • Your marketing and communication preferences

We process this data to:

  • Provide and maintain your account and the Platform

  • Generate and store your resume and other documents

  • Process payments and manage subscriptions (via third-party providers)

  • Communicate with you about service-related matters

  • Send marketing communications where permitted by law and in line with your preferences

2. Automatically Collected Data

When you access or use the Platform, we may automatically collect certain technical and usage information, including:

  • IP address

  • Browser type and settings

  • Device identifiers and device type

  • Operating system

  • Language settings

  • Approximate location (e.g., country or city level, inferred from IP)

  • Information about your interactions with the Platform (e.g., pages viewed, features used, timestamps, clicks)

We use this information to:

  • Operate and secure the Platform

  • Detect, prevent, and investigate fraud or misuse

  • Understand how the Platform is used and improve its performance and features

  • Perform analytics and aggregate reporting

  • Support marketing and advertising activities where permitted by law and, where required, based on your consent (e.g., through cookies or similar technologies)

3. Data from Third-Party Sources

We may receive personal data about you from third parties, including:

  • Social logins (e.g., Google, Facebook):
    If you choose to use a social login, we receive information from that provider such as your name, email address, and profile ID as necessary to create or log into your account.

  • Payment providers:
    Our third-party payment processors share limited transaction details with us, such as your name, email, billing information, transaction ID, payment method, and payment status.

We use this information to:

  • Facilitate account creation and login

  • Process payments and manage subscriptions

  • Maintain accurate records and detect fraud

4. Other Uses

We may also use any of the above categories of personal data for:

  • Platform security and integrity
    To secure our systems and services, prevent abuse, and enforce our terms.

  • Legal compliance
    To comply with applicable laws, regulations, and legal processes, and to respond to lawful requests from authorities.

  • Service improvement and analytics
    To analyze usage, improve existing features, and develop new products and services.

  • Business operations
    To support internal operations such as auditing, quality control, and business reporting.

B. Minors

The Platform is not intended for minors under 16 years of age (or the age of majority in your jurisdiction, if higher). We do not knowingly collect personal data from minors under this age.

If we become aware that we have collected personal data from a minor in violation of applicable law, we will take steps to delete such data. If you believe we have collected personal data about a minor, please contact us at privacy@resume.ai.

C. Social Logins

You may be able to access the Platform using social media or third-party accounts (e.g., Google, Facebook). If you do so, we receive certain information from the relevant provider, such as your name and email address, to create or log you into your account.

We use this information only for authentication, account creation, and related security purposes, in accordance with this Policy. We do not control how the social media providers collect, use, or share your personal data; please review their respective privacy policies for more information.

D. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as pixels and local storage) to:

  • Enable core Platform functionality

  • Remember your preferences and improve your experience

  • Perform analytics and measure performance

  • Support marketing and targeted advertising, where permitted by law and based on your consent where required

You can control non-essential cookies through our cookie banner or your browser settings. Consent is required for non-essential cookies, including those used for targeted advertising, where applicable law so requires.

E. Sharing Your Data

We do not sell your personal data as that term is commonly understood (i.e., in exchange for money). We may share your personal data with third parties in the following limited circumstances:

  • Service providers
    With third-party vendors who provide services on our behalf, such as:

    • Hosting and infrastructure

    • Payment processing

    • Analytics and usage reporting

    • Email and communication tools

    • Security and fraud prevention
      These providers are contractually required to use your personal data only as instructed by us and to protect it appropriately.

  • Advertising and analytics partners
    With third-party partners that provide analytics and, where applicable, advertising or remarketing services, subject to your consent where required by law (e.g., via cookies or similar technologies).

  • Legal and compliance
    With regulators, law enforcement, or other third parties where we believe it is necessary:

    • To comply with applicable laws or legal processes

    • To respond to lawful requests

    • To protect our rights, users, or others

    • To detect, prevent, or address fraud or security issues

  • Corporate transactions
    In connection with a merger, acquisition, asset sale, financing, or similar transaction, your personal data may be transferred to the acquiring or successor entity, subject to appropriate safeguards.

We do not control the privacy practices of third-party websites or services that may be linked from the Platform. Any personal data you provide on third-party sites is governed by their policies, not this one.

F. International Transfers

Resume.AI is operated by Talent Worldwide Inc. in the United States, and your personal data may be transferred to and processed in countries outside of your country of residence, including the United States and other jurisdictions where our service providers are located.

Where required by law (for example, for transfers from the European Economic Area (EEA), the United Kingdom, or Switzerland), we implement appropriate safeguards such as:

  • Adequacy decisions by the European Commission

  • Standard contractual clauses approved by the European Commission or UK authorities

  • Other legally recognized transfer mechanisms

You may contact us at privacy@resume.ai if you would like more information about these safeguards.

G. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Policy, including:

  • Providing and improving the Platform and our services

  • Complying with legal, tax, accounting, and regulatory requirements

  • Handling disputes and enforcing our agreements

  • Maintaining backup copies for a limited period for continuity and security

When we no longer have a legitimate business need or legal obligation to process your personal data, we will delete or anonymize it, or, if this is not possible (for example, because it is stored in backup archives), we will securely store it and isolate it from any further processing until deletion is possible.

Your right to request deletion of your data is described in Section J below.

H. Data Security

We use appropriate technical and organizational measures designed to protect your personal data against unauthorized access, use, alteration, or destruction. These measures take into account the nature of the data, the risks of processing, and current industry practices.

However, no system can be guaranteed to be 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for limiting access to your devices. If you believe your account or personal data has been compromised, please contact us immediately at privacy@resume.ai.

I. Anonymized and Aggregated Data

We may create and use anonymized or aggregated data derived from your personal data and usage of the Platform. This data does not identify you personally and is no longer treated as personal data under applicable laws.

We may use anonymized and aggregated data for purposes such as:

  • Analytics and reporting

  • Improving our products and features

  • Research and business intelligence

  • Security and system integrity

We may also share such anonymized and aggregated data with third parties for these purposes.

J. Your Rights

Depending on your location and applicable law (for example, GDPR in the EEA/UK, CCPA/CPRA in California), you may have some or all of the following rights in relation to your personal data:

  • Right of access – to obtain confirmation whether we process your personal data and, where applicable, receive a copy of that data.

  • Right to rectification – to request that we correct or complete inaccurate or incomplete personal data.

  • Right to deletion (“right to be forgotten”) – to request that we delete your personal data in certain circumstances (see “How to Request Deletion of Your Data” below).

  • Right to restriction of processing – to request that we limit the processing of your personal data in specific situations.

  • Right to data portability – to receive certain personal data in a structured, commonly used, machine-readable format and/or request that we transmit it to another controller where technically feasible.

  • Right to object – to object to certain processing activities, including direct marketing, or processing based on legitimate interests, in specific circumstances.

  • Right to withdraw consent – where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

  • Right to lodge a complaint – to lodge a complaint with a competent data protection authority if you believe your rights have been violated.

These rights are not absolute and may be subject to conditions or limitations under applicable law. We will assess each request in line with the relevant legal framework.

1. How to Request Deletion of Your Data

You can request that we delete your personal data associated with your use of Resume.AI, subject to our legal and contractual obligations.

When you request deletion, we will generally:

  • Delete or de-identify personal data stored in your user account (e.g., profile information, resumes, and related content you have stored in the Platform), and

  • Remove or anonymize personal data from our active systems where we no longer need it for legitimate business purposes or legal obligations.

However, we may retain certain data where required or permitted by law, including:

  • Records necessary to comply with tax, accounting, fraud prevention, or other legal obligations

  • Logs or minimal information about your request, so we can demonstrate compliance with our obligations

  • Data that has been anonymized so that it can no longer be linked to you

To request deletion of your data, you can:

  • Email us at privacy@resume.ai, clearly stating that you are requesting deletion/erasure of your personal data associated with Resume.AI; or

  • Write to us at:
    Resume.AI
    Talent Worldwide Inc.
    420 Lexington Avenue Suite 1402 – 1063
    New York, NY 10170, USA

If you have access to in-product settings that allow you to remove data (for example, deleting a resume or closing your account), you can also use those tools. We may still keep limited data where we have a legal obligation or overriding legitimate interest to do so, as explained above.

2. How to Submit a Request to Exercise Your Rights

You may exercise any of your applicable privacy rights (including access, correction, deletion, restriction, portability, or objection) by contacting us using the details below:

  • Email: privacy@resume.ai

  • Mail:
    Resume.AI – Privacy
    Talent Worldwide Inc.
    420 Lexington Avenue Suite 1402 – 1063
    New York, NY 10170, USA

We may request additional information from you when necessary to:

  • Verify your identity; and/or

  • Understand and properly process your request.

This is to ensure that personal data is not disclosed to anyone who does not have the right to receive it, and that we act consistently with applicable laws.

We aim to respond to your request within the time period required by applicable law. Where allowed, we may extend this period if your request is complex or if we receive multiple requests from you, and we will inform you of any such extension.

We do not charge a fee for processing reasonable requests. If a request is manifestly unfounded or excessive, we may charge a reasonable fee or refuse to act on the request, as permitted by law.

K. Policy Updates

We may update this Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. If we make material changes, we will provide additional notice where required by law (for example, by posting a notice on the Platform or sending you an email before the changes take effect).

We encourage you to review this Policy periodically to stay informed about how we handle your personal data.

L. Contact Us

If you have any questions, concerns, or requests regarding this Policy or our use of your personal data, you can contact our Data Protection Officer (DPO) at:

EEA Representative

For individuals in the European Economic Area (EEA), our representative is:

Resume.AI // Imkey B.V.
Van Coothplein 38a
4811 ND Breda
The Netherlands
Email: privacy@resume.ai

ANNEX – California Residents

California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended. These rights include the right to know, delete, correct, and limit the use and disclosure of certain personal information, as well as rights related to the “sale” or “sharing” of personal information and targeted advertising.

To exercise these rights, California residents may contact us using the methods described in Section J.2 (How to Submit a Request to Exercise Your Rights). We will not discriminate against you for exercising your privacy rights under California law.